What is quality management?
The Quality management deals with the quality optimization of a company's products and services. It involves all areas and the functions of the employees.
What exactly does quality management achieve?
Quality management shows how quality is produced in a company. An optimally designed quality management system is the core of every QM department. This means a good collection of the following things:
- Rules
- Processes
- Responsibility
These factors must be well coordinated and describe the measures through which quality is created in companies. There are other tasks that arise in a QM department, but these depend on the company role. These are divided into responsibilities in the following areas:
- Product and service quality
- Process management
The QM department in the area of product and service quality provides appropriate resources for the implementation of trade fairs and events, among other things, which promoters and hostesses/hosts can use for their work. in a short-term mini-job need. Authorizations are also granted. Also in the Trade fair- and event sector, good quality management is important in order to organize a successful event.
A QM department in the area of process management, on the other hand, has the task of defining and optimizing company processes through training, guidelines, IT systems and support. Good process quality is the basis for good service and product quality.
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