TRUST Promotion at the Olympic Stadium

TRUST Promotion at the Olympic Stadium: Unforgettable football moments with excellent service

Von September to December 2023 experienced the Berlin Olympic Stadium a series of exciting football matches that stood out not only in terms of sport, but also in terms of hospitality. TRUST Promotion, on behalf of Aramarkplayed a central role in these events and, together with a team of 10 to 60 specially trained specialists for a first-class experience for stadium visitors.

A multifaceted football spectacle The football world turned its attention to Berlin as the Olympiastadion hosted some of the most important matches of the year: From Champions League encounters between Union Berlin and the cup match between Hertha Berlin and HSV to the international match between Germany and Turkey and the thrilling duel between Hertha BSC and St. Pauli. Each of these matches was not only a sporting highlight, but also a demonstration of professionalism and hospitality.

Exclusive VIP service One of our main tasks was to provide an exclusive VIP service. Our Service staff looked after the VIP guests with the utmost professionalism and care to ensure that their visit to the stadium was an unforgettable experience. From the personalised welcome to the assistance during the match, our team ensured that everything ran smoothly and created an atmosphere of comfort and exclusivity.

Efficient logistics and kiosk support In addition to the VIP service, our logisticians and kiosk attendants worked tirelessly to optimise the stadium experience for all visitors. They provided a fast and efficient service at the kiosks and ensured that food and drinks were always available fresh and on time. Our teams were well prepared to professionally manage the high number of visitors.

Management and coordination at the highest level The role of service management was crucial at these major events. Our service managers coordinated the various teams, ensured that all processes interlocked seamlessly and were always on hand to intervene if necessary. Their ability to maintain an overview even in hectic moments was a key factor in ensuring smooth operations and guest satisfaction.

TRUST Promotion success story The feedback from organisers and visitors was consistently positive. The commitment, professionalism and friendliness of our staff were particularly praised. These football matches were not only sporting events, but also proof of TRUST Promotion's excellence in the field of event management and hospitality.

We at TRUST Promotion are proud of our contribution to these outstanding football events in Berlin's Olympic Stadium. Our team has once again shown that its expertise, commitment and professionalism make a significant contribution to the success of major events. We look forward to being part of such events in the future and supporting our customers with first-class service. Because at TRUST Promotion, every EventWhether sporting or cultural, it is a matter close to our hearts.