Operational support
18.11.2019
What is mission support?
Jedes Projekt muss ordentlich betreut werden, wofür es eine entsprechende Projekt- oder Einsatzbetreuung gibt. Die Einsatzbetreuung beschäftigt sich ganz speziell mit dem Personnelwhich is used during an action.
Who is responsible for operational support?
The Operational support is handled by a project manager appointed in advance. In the area of Trade fair and Event This can either be a project manager of the event and promotion agency's client, or a project manager appointed by the Agency employees. For example, if a large number of hostesses are required for a trade fair or other event one Chief hostess which plans and controls the deployment of personnel in this area.
Which tasks are part of the operational support?
Project managers and head hostesses have a job with great responsibility and must ensure that the event runs smoothly. The event management team is responsible for the following:
- Examination of the Punctuality of the personnel at the site
- Monitoring compliance with working hours and break times
- Achievement of the agreed target
- Recruitment in the event of illness
The operations support team has a lot to do, especially if it is a large project with several employees. Good availability is essential, as it is sometimes necessary to react quickly. This is particularly necessary when staff are unavailable at short notice and other hosts/hostesses or promoters have to be mobilised.


